Buyerlytics® Revenue OS
AI-powered revenue operating system for BPOs
A proven, licensable performance system for BPO leaders.
Turn labor scale into performance scale.
© 2026 Infinity · Buyerlytics® is a registered trademark of Infinity · Confidential.
© 2026 Infinity · Confidential
01
The Problem
What clients buy from a BPO has changed.
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The shift
From headcount to revenue impact
The old question
"Can you deliver headcount?"
Priced on seats and hours.
The new question
"Can you prove revenue impact?"
Priced on outcomes.
AI is rewriting the productivity equation, and boards now demand measurable, predictable performance. The BPO that can't show lift is competing on price.
© 2026 Infinity · Confidential
The cost
The old model is already costing you clients, margin, and growth
Old-model performance spread
8.7×gap between your
top and bottom performers
top and bottom performers
Top 25% of reps52% of revenue
Bottom 25% of reps6%
The hit to your business
Your best people walk
Top reps leave; ramp and replacement costs pile up.
Margin compresses
Every new seat adds overhead, not profit.
Lost RFPs and renewals
Without proof of lift, you lose bids you should win.
The hit to your client's revenue
Missed revenue targets
Your program drags their number instead of driving it.
Higher cost per sale
They spend more to get fewer outcomes.
An unreliable forecast
Their CRO cannot count on the pipeline you feed.
The top carries everyone. The bottom costs your clients, and your clients notice.
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The implication for BPOs
Closing the gap is an operating decision, not a tune-up.
Ask
Are you at par with the market right now, or behind it?
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02
The Way Forward
What winning requires, and the system that delivers it.
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Five choices define performance leaders
You already understand three of the five choices
01
Understood
Aspiration
Performance leadership, not labor delivery
02
Understood
Where to play
Outcome-based clients, not commodity relationships
03
Understood
How to win
Replicable performance systems, not heroic individual effort
04
Where winners separate
Capabilities
What the business must be able to do
05
Where winners separate
Management systems
How leadership measures, governs, and improves it
The strategy gap
Winners separate on 4 and 5.
Capabilities are what the business can do. Management systems are how leadership measures, governs, and improves them. The hardest to build, the slowest to copy, and exactly what a Buyerlytics® license installs on your floor.
© 2026 Infinity · Confidential
We run the framework on ourselves
We answered the five questions first
01
Winning aspiration
Be the performance standard in outsourced revenue.
02
Where we play
Outcome-accountable sales and retention programs.
03
How we win
A system that lifts the whole floor, not just the top.
04
Capabilities
Buyerlytics® diagnostics, playbooks, AI overlay, certified talent.
05
Management systems
KPI governance, coaching cadence, ROI reviews, rev share.
Your turn
→What is your winning aspiration?
→Where will you play?
→How will you win?
→Which capabilities are missing?
→Which systems govern performance?
The last two are where most BPOs have the most work to do.
© 2026 Infinity · Confidential
The make-or-buy decision
You will need this capability. Build it, or license it.
Build internally
License Buyerlytics® Revenue OS
Time to value
Years of development
First findings in 4-6 weeks
Investment
Heavy build, specialized hires
License plus shared upside
Risk
Trial and error on your floor
Proven in live operations
Playbooks
Written from scratch
Installed and battle-tested
Proof
None until it works
Documented across industries
Built inside a BPO. Proven through real operations. Now available to license.
© 2026 Infinity · Confidential
AI-powered revenue operating system
Buyerlytics® turns a labor business into a performance business
It aligns strategy, talent, data, and execution into one repeatable engine, so results don't hinge on your best people. You install the system once, then license and scale it across your footprint.
© 2026 Infinity · Confidential
The role of AI
AI makes the system faster, sharper, and more agile
AIinside the OS
Diagnose faster
Snapshot analysis quantifies the opportunity in weeks, not quarters.
Coach every rep
Real-time coaching lifts the floor, call by call, not just the top.
Screen and score talent
Find and onboard performers at scale, with faster ramp.
Surface buyer signals
The playbook adapts on intent and journey stage, anywhere.
Ask
How are you thinking about AI today: isolated tools, or a capability built into how the business runs?
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The Buyerlytics® architecture
Four intelligence layers, working as one system
Each layer builds on the one before and unlocks the next.
01Strategic02Activation03Performance04Impactin sequence, each gate unlocks the next
01 · Strategic Intelligence
Snapshot 360 diagnostic and SDA portal
Leadership, manager, and frontline interviews
CFO impact report: ROI, attrition, and margin
Findings unlock the contract
02 · Activation Intelligence
Your branded playbook and operating guide
Program design, recommendations, and ROI model
Kickoff and client transition sessions
Design unlocks launch
03 · Performance Intelligence
Right-fit plan across 3-5 client programs
C-suite kickoffs: financial and KPI transparency
Joint ROI modeling, proposal, and close
Delivery unlocks license and scale
04 · Impact Intelligence
ROI documented with your CFO
Margin and attrition lift tracked per program
Revenue share aligned to results
Proof: ROI documented and live
Capabilities live inside the layers. Management systems govern and improve them across all four.
© 2026 Infinity · Confidential
How it fits your BPO
Buyerlytics® plugs into the stack you already run
Your existing stack · stays in place
CRM
Dialer
WFM
Reporting
Your data
Strategic
Activation
Performance
Impact
Buyerlytics® Revenue OS
intelligence overlay · four layers
Business outcomes
Renewals
Margin
Client growth
RFP wins
© 2026 Infinity · Confidential
03
The Proof
Proven again and again.
Across industries.
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Measurable enterprise results
Same system. Same result. Different industries.
2-3×
average lift, every engagement
Global Technology
5.7×daily sales per rep
while the team grew from 15 to 250 reps
Automotive Data
+40ptstrial-to-paid conversion
52% to 92% of trials now convert to paid
Software Tech
3.1×monthly revenue per rep
bigger deals, same headcount
Home Services Warranty
2.5×sales per hour
customers add more coverage per order
Regional Telecom
3.6×lead-to-sale conversion
same team, same leads, more sales
Automotive SaaS
2.3×monthly sales per rep
while the team grew from 3 to 12 reps
© 2026 Infinity · Confidential
In-depth case study
Full study in development
A home services leader, up close
The starting point
An outbound B2C sales team focused on home warranty upsell, cross-sell, and plan upgrades.
Avg 0.4 sales per hour · 1.4 policies per order
What Buyerlytics® installed
Content to be added
Results over time
Sales per hour0.4 → 1.0 (2.5×)
Policies per order1.4 → 2.0+
Home Services Warranty
2.5×
sales per hour · 0.4 → 1.0
Policies per order up from 1.4 to 2.0+. Customers add more coverage on every order.
© 2026 Infinity · Confidential
04
See It Work
Watch the system run.
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Product demos
Three ways to see it work
DEMO 01
Revenue OS Journey
The end-to-end operating cadence, from diagnostic to governed scale.
DEMO 02
Buyerlytics® AI Talent Engine
Screen, score, and onboard performers at scale. Faster ramp, better fit.
DEMO 03
Buyerlytics® CoachAI
Real-time coaching that lifts the floor, call by call, rep by rep.
© 2026 Infinity · Confidential
05
How to Get Started
Start with one program.
Prove the lift. Then scale.
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The engagement journey
Snapshot first. Then scale what works.
Start here
01Diagnose · 4-6 wks
Snapshot 360
A paid diagnostic that quantifies the opportunity and force-ranks your campaigns.
02Install · 4-8 wks
Activate
Deploy playbooks, the intelligence overlay, and coaching across one pilot program.
03License · rev share
Perform
Convert to the licensed model and scale. When you make money, we make money.
Snapshot · Mo 1-2
Activate · Mo 3-4
Perform · Mo 5 onward
© 2026 Infinity · Confidential
What it takes from each side
Who does what
Infinity
We bring the system
Runs the Snapshot 360 diagnostic and the CFO impact report
Builds your branded playbook and operating guide
Installs the AI overlay and coaching
Models and proves the ROI
Governs the KPIs with you
You
You bring the floor
Give access to program data and systems
Name the pilot program and points of contact
Make leadership and frontline available for interviews
Adopt the new operating processes and playbooks
Hold the cadence
You keep your technology stack, your brand, and your team.
First stage: Strategic Intelligence · 4-6 weeks to a CFO-ready impact report
© 2026 Infinity · Confidential
The market has moved
The proof exists.
Let's put it on your floor.
Enterprise clients demand performance proof. 2-3× lift is documented.
The operating system is built, tested, and licensable.
The next step: run a Snapshot 360 on one high-impact program.
Ask
Which one program would you put through a Snapshot first?
1-800-341-0802 · infinitydelivers.com
© 2026 Infinity · Confidential
Addendum · Confidential
Pricing & engagement terms
Value first. The price reflects the upside on both sides.
© 2026 Infinity · Confidential
Snapshot 360 · your entry point
Three ways to start
Interactive · click an option to compare
$50K
diagnostic value
Most advantageous
Option 1 · Pay up front
$50K
up front · 50 / 50 (start + completion)
20% rev share
Option 2 · Standard
$25K
up front · the minimum to begin
22% rev share
Option 3 · Assessment only
$25K +$10K
$10K on completion if you don't proceed
Proceed → $10K waived
Payment
$25K kickoff → $25K completion
50 / 50 split across the Snapshot
Rev share
20% in perpetuity
2% below the standard rate, forever
Choose this if
You want the strongest long-term economics and can invest up front.
Payment
$25K at kickoff
The lowest cash to begin
Rev share
22% in perpetuity
Standard rate
Choose this if
You want the lightest entry with standard terms.
Payment
$25K kickoff · $10K only if you stop
Assessment-only exit: $35K total
If you proceed
$10K waived
$25K balance rolls in at $5K/mo × 5
Choose this if
You want the full diagnostic and a clean decision point before licensing.
Every option includes the complete Snapshot 360 diagnostic. $15K/mo management fee during activate and ramp. Rev share is in perpetuity, priced per campaign, T&E reimbursed.
"When we make money, they make money."
© 2026 Infinity · Confidential
Live ROI calculator · per campaign
Model the value in real time
Your inputs
Billable hours / yearhrs
Bill-rate uplift$/ hr
Rev share%
Upfront fee$
Management fee$/ mo
Client 5-year net gain
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Client incremental / yr
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Client keeps / yr
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Infinity rev share / yr
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Infinity 5-yr revenue
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Breakeven
~mo {{ beMonths }}
Quarterly P&L simulation · client view
cumulative turns positive ~month {{ beMonths }}
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Illustrative, per campaign. Upfront in Q1, management fee months 3-6, lift and rev share from month 5. Figures update as you adjust.
© 2026 Infinity · Confidential
Appendix · For our channel partners
The Channel Partner Playbook
A new product to bring to your network, whether you partner with Infinity today or are just getting started.
© 2026 Infinity · Confidential
What's new
A new product for your channel
Buyerlytics® Revenue OS is a new, higher-value product to bring to your network. Existing partners are already covered; new partners start with simple paperwork.
Simple paperwork
Existing partners are covered by their current terms; new partners sign a simple agreement.
A licensable product
A repeatable, proven system your clients can license.
Infinity delivers
We run the sale, the Snapshot, and delivery. You introduce.
Deal value per introduction
Buyerlytics® licenseupfront + rev share, in perpetuity
Each introduction carries an upfront engagement plus rev share that compounds in perpetuity.
© 2026 Infinity · Confidential
The channel opportunity
Who it's for and how we partner
Ideal partner profile
Advisors and consultancies
Serving BPOs and their clients
Technology and platform vendors
In the contact-center space
Private-equity sponsors
With BPO or services portfolios
Operators
With C-suite relationships in outsourcing
How we work together
ReferralYou introduce; Infinity runs the sale, the Snapshot, and delivery.
AllianceJoint go-to-market and co-marketing, where it fits.
DeliveryA role in delivery when you have the capacity and want one.
Infinity retains the product, IP, and delivery. You add the relationship and trusted-advisor context.
Exact structure and terms are set in your channel agreement, existing or new.
Next step: pick 2-3 accounts and we tee up the first conversations together
© 2026 Infinity · Confidential
How you earn
Your referral terms, on a new product
01
You introduce
Open the door with 2-3 accounts in your network.
02
Infinity sells and delivers
We run the sale, the Snapshot 360, and the full delivery.
03
You earn on conversion
Paid under your channel agreement as the deal converts, on a far larger engagement.
Bigger deals, bigger fees. Simple paperwork.
Exact referral terms are governed by your channel agreement, existing or new
© 2026 Infinity · Confidential
How to pitch it
Open the door. We'll carry it from there.
The one-liner
“
"Infinity has a licensable operating system that's driven 2-3× revenue lift across many industries, and now BPOs can license it."
A performance story few vendors can tell.
Qualify in three questions
1Do they run sales or retention programs?
2Are they billing on seats and hours instead of outcomes?
3Do they need to prove revenue impact to win enterprise clients?
The ask is contained: a defined $50K Snapshot diagnostic with a clear deliverable.
Spot itTee it upHand off to Infinity
© 2026 Infinity · Confidential
Getting your team up to speed
Four steps to start referring
01
Learn the story
Know the problem, the proof, and the value. This deck is your script.
02
Get certified
A short enablement session on the one-liner and the qualifier.
03
Co-sell
Introduce the prospect; Infinity runs the Snapshot and delivery.
04
Earn your referral
Get paid under your channel agreement as the deal converts.
You open the door. Infinity runs the Snapshot and the delivery.